faqs

There are 10 levels of classes offered for each language. The availability of the levels varies depending on demand from students. If you do not see the level you are looking for, please contact our office at 704.548.0048 or at info@carolinalanguage.com to be put on a waiting list.

On average most students are able to carry on a basic conversation by the end of level 4. Students who apply themselves outside of class by getting exposed to the language on a regular basis advance more quickly than those who only go to class and do the homework.

There are many opportunities in our community to read, listen to, and practice the language you are learning. Some suggestions are to read magazines, books, newspapers, and/or websites; watch foreign television, movies, and/or YouTube videos; attend foreign language events in the area; and/or attend conversation hours through groups like International House or those found on meetup.com. Anything you can do to reinforce what you are learning in class will help you tremendously.

Fluency requires many years of intensive study in a language. Most students who attend and participate in the classes, complete the homework, and practice the language on a regular basis will achieve proficiency in the language by the end of the 10 levels. For those who would like to work towards fluency, we offer private classes so that you can continue your studies on a more intensive level.

You may register for a class in 1 of 4 ways:

1- Online at www.carolinalanguage.com. From the home page, click on the language you are interested in from the menu bar across the top of the page and then scroll down to the links for the class locations. Select the location you want to attend and a schedule of classes will be presented for you to choose from.

2- Via telephone by calling 704.548.0048. Please have your credit card ready when you call.

3- Via mail using our registration form. You may download that from here.

4- In person at our University City office located at 2110 Ben Craig Drive, Suite 200, Charlotte, NC 28262.

Registration deadlines are 1 week before the class begins; however, early registration is highly recommended as classes sometimes fill up quickly since there are no more than 8 seats available in each class.

Payment for the classes is due at the time of registration.

We accept all major credit cards (Visa, MasterCard, Discover, and American Express), checks, money orders, and cash. Cash payments must be made in person at our University office. Please do not send cash through the mail.

There are 3 options for making up a missed class:

1- Contact your instructor to find out what material was covered and the homework assignment and then review the lesson and complete the assignment on your own.

2- If available, attend the same session during a different scheduled class either at the same or other locations at no additional charge. This can be arranged by calling our office at 704.548.0048 to discuss available options.

3- Schedule a make-up session with an instructor by calling our office at 704.548.0048. Make-up classes are $30/hour for Spanish, French, Portuguese and German. Mandarin Chinese and Italian make-ups are $40/hour.

To obtain a refund of any amount paid for classes a request must be made in writing to info@carolinalanguage.com. Students who withdraw:

1. More than one (1) week before the start of the class will be refunded the full tuition minus $50.00.

2. From one (1) week prior to the start of the class until after the first lesson will be refunded the full tuition minus $100.00.

3. After the second lesson but before the third lesson will be refunded 50% of the tuition.

4. There are no refunds after the third lesson.

All nonrefundable tuition may be applied within six (6) months from the withdrawal date to the price of another class.

In the event that a class is cancelled by The Language Academy due to low enrollment, all fees paid will be refunded in full. If you miss a class, you may call The Language Academy to see what make-up opportunities are available, but no partial refunds or credits will be provided for missed classes.

Yes, we sell gift certificates! Please contact us at 704.548.0048 to purchase one or more.

The Language Academy has a staff of over 30 professional instructors, the majority of which are native speakers. In the rare case that they are not, they speak just as well as any native speaker.